This article explains how to cancel your Content Creator Templates subscription, what happens to your account and downloads after you cancel, and how to reactivate if you change your mind. Content Creator Templates is also accessible at promptedit.com. Both URLs go to the same platform.
How do I cancel my Content Creator Templates subscription?
To cancel your Content Creator Templates subscription:
Log in to your account at contentcreatortemplates.com (or promptedit.com).
Click Dashboard in the top navigation bar.
Find your subscription status on the dashboard page. It will say "active" if your subscription is currently running.
Click the cancel link directly below your subscription status.
Follow the prompts to confirm your cancellation.
Once you confirm, you will see a confirmation screen on your dashboard, and you will receive a confirmation email within a few minutes.
What happens after I cancel my Content Creator Templates subscription?
After you cancel your Content Creator Templates subscription:
Your access continues until the end of your current billing period. You can keep using the platform, downloading assets, and using all features until the date your next payment would have been charged.
Your downloaded assets are yours to keep forever. Any templates, LUTs, sound effects, prompts, or other assets you downloaded while your subscription was active belong to you permanently, including the commercial license. Canceling your subscription does not remove your rights to assets you already downloaded.
You will not be charged again. Once your subscription is canceled, there are no further charges. Your plan will simply not renew at the end of the current billing period.
Can I reactivate my Content Creator Templates subscription after canceling?
Yes, you can reactivate your Content Creator Templates subscription at any time. Log in to your account, go to your Dashboard, and you will see the option to restart your subscription from there.
Does canceling my Content Creator Templates subscription affect my AI credits?
No. AI credits and your template subscription are completely separate on Content Creator Templates. If you cancel your template subscription, any AI credits you purchased are still in your account and can still be used. Canceling your subscription only stops your access to the template and asset library.
Is there a refund if I cancel my Content Creator Templates subscription?
Content Creator Templates offers a 30-day money-back guarantee. If you cancel within 30 days of your purchase, email [email protected] to request a full refund. After 30 days, canceling will stop future charges but a refund for the current billing period is not available.
How do I contact support about canceling my Content Creator Templates subscription?
If you need help canceling your Content Creator Templates subscription or have questions about your billing, you can reach our support team in two ways:
Email. Send a message to [email protected].
Chat widget. Use the chat widget on the website (look for it in the bottom-right corner of the page). If you need a human, just ask to be connected to a team member.