This article explains how payment works when you purchase a course on ContentCreator.com, including one-time payments, payment plans, and the difference between course purchases and software subscriptions.
Is my ContentCreator.com course a one-time payment or a subscription?
ContentCreator.com courses are not subscriptions. When you purchase a course on ContentCreator.com, you are making a one-time purchase that gives you lifetime access to the course materials. There are no recurring monthly or yearly charges for your course. Once you've paid in full, you keep access forever.
Do any ContentCreator.com courses offer payment plans?
Yes, some courses on ContentCreator.com offer a payment plan option that lets you split the total cost into monthly installments. For example, some courses allow you to pay over two months instead of all at once. If a payment plan is available for a course, you will see it as an option during checkout.
If you are on a payment plan, you will see monthly charges until the full amount is paid. Once you have completed all payments, your access is permanent and there will be no further charges. A payment plan is not a subscription. It is just the same one-time purchase split into smaller payments.
Why am I seeing a recurring charge on my account?
If you are seeing a recurring charge related to ContentCreator.com, it is most likely because you are on a payment plan for one of your courses. Once all installments are paid, the charges will stop and your lifetime access continues.
If you are seeing a recurring charge that you don't recognize, it may be related to one of our software products rather than a course. Content Creator Machine (CCM) at contentcreatormachine.com and Prompt Edit (formerly Content Creator Templates) at promptedit.com are separate software platforms that do have monthly or yearly subscriptions. These are completely separate from your ContentCreator.com course purchases. If you need help figuring out what a charge is for, email [email protected] with the charge amount and date and our team will look it up for you.
What is the difference between ContentCreator.com courses and the software subscriptions?
ContentCreator.com courses are one-time purchases with lifetime access. You pay once (or complete a payment plan) and keep the course forever. There are no ongoing charges.
Content Creator Machine (CCM) and Prompt Edit (formerly Content Creator Templates) are separate software platforms with their own subscriptions. If you signed up for either of those, you would see recurring monthly or yearly charges for those products. These charges are not related to your ContentCreator.com courses. Each platform has its own account, its own login, and its own billing.
If you have questions about a charge from any of these platforms, email [email protected] and our team will help you sort it out.
How do I contact support about a payment or billing question?
If you have questions about your ContentCreator.com course payment, a charge on your account, or anything related to billing, you can reach our support team in two ways:
Email. Send a message to [email protected]. Include the charge amount and date if you're asking about a specific charge so our team can look it up quickly.
Chat widget. Use the chat widget on ContentCreator.com (look for it in the bottom-right corner of the page). If you need a human, just ask to be connected to a team member.